We may collect information directly from customers, website visitors, business partners, contractors, and other users.

Information collected may include:

Personal Information

• Full name
• Company name
• Billing address
• Shipping address
• Telephone number
• Email address
• Country
• State or province
• Postal code

Order Information

• Product selections
• Custom specifications
• Measurements
• Design preferences
• Project information
• Purchase history
• Shipping preferences

Payment Information

Payments may be processed through third-party payment providers.

Taja Marble does not generally store complete credit card information.

We may receive limited transaction information including:

• Payment status
• Transaction identifiers
• Payment method information
• Invoice information

When visiting our website, certain information may be collected automatically.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Language settings
• Geographic region
• Website activity
• Referring websites
• Session information

We may use cookies and similar technologies for website functionality, analytics, security, and performance improvements.

We may use collected information to:

• Process orders
• Prepare quotations
• Manufacture products
• Provide customer support
• Respond to inquiries
• Arrange shipping
• Coordinate deliveries
• Verify transactions
• Prevent fraud
• Improve our products
• Improve our services
• Improve website functionality
• Conduct internal business operations
• Comply with legal obligations

We may use your contact information to provide:

• Product updates
• Promotional offers
• Company news
• New product announcements
• Service notifications

You may opt out of marketing communications at any time.

Operational communications related to orders, shipping, warranty claims, support requests, or legal obligations may continue even after marketing preferences are updated.

Communications with Taja Marble may occur through:

• Email
• Telephone
• WhatsApp
• Etsy Messaging
• Website forms
• Social media platforms
• Online chat systems

Customer communications may be retained for business, legal, quality control, customer service, training, warranty, dispute resolution, and record-keeping purposes.

We do not sell customer personal information.

We may share information with third parties when reasonably necessary to conduct business.

These parties may include:

Service Providers

• Shipping carriers
• Freight forwarders
• Customs brokers
• Warehousing providers
• Packaging suppliers
• IT providers
• Hosting providers

Payment Providers

• Payment processors
• Financial institutions
• Fraud prevention services

Professional Advisors

• Lawyers
• Accountants
• Auditors
• Insurance providers

Government Authorities

Where required by law, regulation, subpoena, court order, customs requirements, or governmental request.

Because Taja Marble serves customers worldwide, information may be transferred, processed, or stored in countries other than the country in which the customer resides.

By interacting with Taja Marble, you consent to such international transfers where permitted by applicable law.

We retain information for as long as reasonably necessary to:

• Fulfill orders
• Provide services
• Resolve disputes
• Enforce agreements
• Comply with legal obligations
• Maintain business records

Retention periods may vary depending on legal, accounting, tax, warranty, and operational requirements.

We implement commercially reasonable measures intended to protect information against:

• Unauthorized access
• Unauthorized disclosure
• Misuse
• Loss
• Alteration
• Destruction

However, no method of transmission, storage, or processing can be guaranteed to be completely secure.

Accordingly, Taja Marble cannot guarantee absolute security.

Depending on applicable laws, customers may have rights including:

• Access to personal information
• Correction of inaccurate information
• Deletion requests
• Restriction of processing
• Data portability
• Objection to certain processing activities

Requests may be subject to identity verification and applicable legal limitations.

Our website may use cookies and similar technologies.

Cookies may be used to:

• Remember preferences
• Improve functionality
• Analyze website traffic
• Improve performance
• Prevent fraud
• Maintain security

Users may manage cookie preferences through browser settings.

Disabling cookies may affect website functionality.

Our website, communications, or online stores may contain links to third-party websites, platforms, or services.

Taja Marble does not control and is not responsible for:

• Third-party privacy practices
• Third-party security practices
• Third-party content

Users should review applicable third-party policies independently.

Our products and services are not directed toward children.

We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that such information has been collected, we reserve the right to delete it.

We may disclose information when necessary to:

• Comply with applicable laws
• Protect legal rights
• Prevent fraud
• Respond to legal requests
• Enforce agreements
• Protect customers
• Protect business interests

In the event of:

• Sale of business assets
• Merger
• Acquisition
• Reorganization
• Bankruptcy
• Corporate restructuring

customer information may be transferred as part of the transaction to the extent permitted by law.

To the fullest extent permitted by law, Taja Marble shall not be liable for:

• Unauthorized access
• Cyberattacks
• Data breaches caused by third parties
• Service interruptions
• Internet failures
• Third-party platform failures

except where liability cannot be excluded by applicable law.

Taja Marble reserves the right to modify this Privacy Policy at any time.

Updated versions shall become effective upon publication.

Continued use of our services after publication constitutes acceptance of the revised Policy.

Questions regarding this Privacy Policy may be directed to:

Taja Marble
Taja Design Atelier
Email: contact@tajamarble.store
Türkiye

By:

• Visiting our website;
• Requesting quotations;
• Submitting contact forms;
• Communicating with us;
• Placing orders;
• Making payments;
• Accepting delivery;

you acknowledge that you have read, understood, and agreed to this Privacy Policy.